FAQs

If you are working on classwork and something wasn't clear, you can always email or call Susan and she'll be happy to clarify. She'll be happy to answer any quick questions as well. If you need [...]

The modules will be designed to take no more than an hour with Q&A sessions included. Since they're live, there's always a chance they'll be longer than an hour. Barring any unforeseen technical difficulties, they'll be [...]

Aside from Sales Directors, Marketing Directors, Sales Managers, and Marketing Managers, some or all of these modules would be helpful for Inside Sales Reps and Marketing Coordinators. Some of the materials we cover are quite technical, [...]

Yes, absolutely. Feel free to have them sit in. You'll definitely want to share the recordings and handouts with your team. If they need their own registration (username / password), and the gate is already closed, [...]

Yes, you'll have the ability to download an audio recording of each module along with the accompanying handouts.

Yes and yes. We'll have worksheets, roadmaps, cheatsheets, and any other tool you might need to accomplish what we're teaching you. The study guide will be built a module at a time, from the slide decks, [...]

If you have a question and can make it to the live session, you can ask it during the Q&A portion of the live session. If you have a question before a live session and know [...]

No worries about that! We'll be recording and posting each module so you can watch the trainings when it's convenient to your schedule and surroundings.

Yes, barring any serious technical difficulties, it's our intention to record every module and post the recordings inside the program's website. We'll send an email to the participants when each recording becomes available.

The modules are intended to be interactive. There's a lot to learn, and you're all in this together. You'll be encouraged to ask questions, so don't be shy. Each module will consist of an on-line, live [...]